Account Director AOR ( Healthcare/ Pharma ) Madrid/Spain will not only have command of agency services but also influence strategic recommendations and client-side decision-making by being seen as the “agency lead” for their assigned brand/portfolio.

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Location: Madrid/Spain
Keyword: experience: Client Facing Lead, (AOR) Agency Of Record, Patient Centric, Healthcare, Branding, Advertising, Positioning, Commercial Centric, Educational Material, Branding Material
Responsibilities:
Leadership Persona
- Account lead - Owns several brands or one large brand
- An expert in all aspects of a client’s business, being able to speak to the category, across channels/audiences, etc., and to the larger internal teams
- Oversees account(s) totaling$4-6M+ in agency fee
- Presence – Authoritative (informed) and strategic mindset when meeting with the team, agency leaders, or clients.
- Masterful communicator with a combination of listening,



speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email
- Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership

Relationship Building
- Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs
- Regularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events.
- External – Recognized as the leading voice in the clients’ minds
- Considers broader ways to “get a seat at the table” by developing relationships with the extended client team (e.g., research team, sales training, medical, etc.)
- Fosters collaboration for innovative client solutions, always looking for ways to serve the client better and to grow their business.
- Manages up with

📌 Account Director AOR (Madrid)
🏢 Indegene
📍 Madrid