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General information:
At Cyber Surgery, we develop advanced robotic technology that helps improve surgical precision and patients’ quality of life. Our purpose is clear: to make surgery more efficient, accessible, and safe by putting innovation at the service of healthcare professionals.
We are looking for someone with a passion for technology, problem-solving, and customer relations to join our team as a Field Service Specialist. You will play a key role in ensuring that our robotic systems operate at the highest quality and reliability standards, and support hospitals and healthcare professionals in using technology that is changing medicine.
If you are motivated by robotics, travel, tackling technical challenges, and being part of an innovative, fast-growing company, this could be your next opportunity.
What will your role be?
You will join the Operations team and be responsible for directly carrying out technical activities related to the lifecycle of our products. This role is designed to work closely with the production technician to provide mutual coverage during peak workloads, absences, and specific business needs. This prevents either role from depending on a single person.
Objectives
You will be responsible for:
Technical interventions and support
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- Installing, configuring and commissioning robotic assistants at customer sites.
- Performing preventive and corrective maintenance and identifying and resolving hardware and software issues.
- Handling technical inquiries by telephone or remotely, diagnosing problems and providing effective solutions.
- Participate in the on-call rotation to handle customer or internal team inquiries and incidents outside normal working hours, as required by business needs.
Production support (operational flexibility)
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- Taking
📌 Field Service Specialist for Surgical Robotics (San Sebastián)
🏢 Cyber Surgery
📍 San Sebastián
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