The BPI Lead will report to the Sr Manager of Process Excellence and Continuous Improvement. The role will include responsibility for the creation and delivery of best‑in‑class process improvement methodology and associated process training throughout the organization. This includes, but is not limited to, the reengineering, standardization, automation, and implementation and deployment of any process to increase client and associate engagement, as well as driving efficiencies and high productivity.
Involves analyzing existing business processes to find inefficiencies, opportunities for automation, and then designing, implementing, and monitoring new, more efficient processes to improve performance, client experience, associate engagement, and aligning with business goals. Key responsibilities include collaborating with cross‑functional teams, conducting data and root cause analysis, mapping processes, doing time and motion exercises, preparing and leading workshops, developing project plans, creating documentation, and ensuring new processes are adopted successfully.
This role has high visibility with Executive management and requires mature leadership as well as strong change management skills. The priorities of this role will be defined by the Sr Dir. Business Transformation, Integral Payroll and will be in line with the strategy of the organization.
Essential Duties & Responsibilities
Execute the BPI strategy and drive the roadmap of the key initiatives focusing on client & associate engagement, standardization, simplification and automation, utilizing proven process improvement techniques such as Lean Six Sigma.
Apply frameworks and best practices to evaluate the transformation project's readiness to launch, develop action plans, lead program mobilization efforts, and provide advisory and program management services throughout the life of the program.
Conduct Kaizen continuous improvement workshops and ensure the associated agreed action points are implemented i
📌 BPI Lead (Barcelona)
🏢 Adp
📍 Barcelona