Field Application Specialist (Fas) - European Region – Madrid, Kingdom of Spain, Spain

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
Responsibilities

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- Work closely with the sales departments to collaborate with sales and visit customers.
- Provide effective frontline technical support for customers regarding BMK’s services.
- Answer questions related to workflow, specific operations, result analysis, etc., to support sales order and utilization/revenue growth.
- Coordinate service processes and provide effective technical guidance to customers.
- Provide technical support to the marketing and sales departments.
- Assist the sales team with pre‑sales technical activities, participate in various publicity campaigns such as seminars, conferences, trade shows, and other on‑site activities in the relevant territories.
- Monitor the competition and market development and report findings back to internal teams.




- Perform other tasks as needed to achieve company goals.

Requirements

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- Ph.D.
- Background in Life Sciences, Biochemistry, Molecular Biology, Genetics, Sequencing, NGS Sequencing or related fields (essential), with a bioinformatics background preferred.
- General working knowledge of bioinformatics and sequence analysis methods.
- Clear vision and sense of responsibility, willing to provide excellent service to customers.
- Ability to troubleshoot and provide information back to customers in a helpful, courteous, positive and professional manner.
- Good communication skills, able to establish good cooperation relationships with various departments within the company and customers.
- Good written and oral communication skills in English, able to complete training and daily communication.
- The position involves business travel within the European region.
- Outstanding fresh graduates are also welcome.

Highly desirable

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- Solid background

📌 Field Application Specialist (Madrid)
🏢 BMKGENE Europe
📍 Madrid