Responsibilities
- Continuously optimize last-mile products based on headquarters' and national-level product and sales strategies, leveraging high-quality last-mile service capabilities to facilitate transactions for cross-border merchants and enhance buyer experiences.
- Proactively monitor core metrics of last-mile products, promptly identify and resolve issues to elevate merchants' logistics experiences.
- Streamline and standardize operational processes, implementing a closed-loop system for exceptions, and enhance efficiency through digital operations.
- Consistently develop a service provider evaluation system,



enhancing product capabilities and establishing a core competitive edge in the market through high-quality management and collaboration with service providers.

Job Requirements
- Bachelor's degree or above, with bilingual proficiency in English as working languages.
- Possesses experience in logistics supplier management and coordination, along with a solid understanding of US parcel networks and cross-border business operations.
- Minimum of 5 years of experience in the logistics industry, including at least 3 years of hands-on experience in last-mile operation management in the local market. xqbhyrx Prior experience in cross-border logistics is highly desirable.

📌 Last Mile Operation Management (Madrid)
🏢 Cainiao Group
📍 Madrid