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This is an exclusive ultra-luxury private estate in the Caribbean. The estate is dedicated to delivering exceptional, discreet and highly personalised experiences for principals and their guests.
Job Description
This is an exclusive ultra-luxury private estate in the Caribbean. The estate is dedicated to delivering exceptional, discreet and highly personalised experiences for principals and their guests.
We are looking for an experienced Head of Guest Services to join the team.
This is a planning, coordination and communication-focused role, idóneo for someone who thrives on ensuring seamless behind-the-scenes delivery. You will work closely with the private residences and operational teams,
taking overall responsibility for coordinating guest services across the estate and acting as the key link between departments to ensure every homeowner and guest experience runs effortlessly.
This is an excellent opportunity for a highly organised, detail-oriented hospitality professional ready to take ownership of the operational heartbeat of a world-class private estate.
Package & Benefits
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- Competitive salary + service charge/tips
- Accommodation provided
- Meals included
- Return flights
- Medical cover
- Ongoing training and development opportunities
Key Responsibilities
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- Coordinate all guest services between the private residences and wider estate operations, ensuring a seamless experience throughout every stay.
- Oversee the day-to-day flow of operations, proactively coordinating bookings, communications and logistics.
- Act as the primary point of contact between departments for all guest service requirements.
- Ensure all bookings are prepared in advance, communicating guest preferences and requirements to the re
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