Customer Strategy Analyst - Santander InsuranceCountry: SpainIT STARTS HERESantander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible.This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking.



We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.THE DIFFERENCE YOU MAKESantander Insurance is looking for a Customer Strategy Analyst based out of Madrid.The role will develop a deep understanding of key customer performance indicators to support value creation and strategic decision-making. Reporting to the Customer 360 & AI Director within the Customer Strategy & AI team.As a customer strategy analyst your mission will be to build and maintain a robust and scalable analytical framework to monitor, understand and drive customer strategy performance across integral and local markets. The role will support data-driven decision making by providing actionable insights on key customer KPIs, identifying performance drivers, and assessing the business impact of strategic initiatives.We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:Customer Analytics FrameworkDevelop and maintain a robust analytical environment t

📌 Customer Strategy Analyst (Madrid)
🏢 Santander
📍 Madrid