Get ready for the career adventure of a lifetime in sunny Valencia, Spain At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a continuación.
Behind the brand.
Are you the fashionista ready for a new adventure abroad? Join our Otrium team
Did you know that one out of ten items of clothing are not being sold? Otrium changes that by providing designer brands with technology, so that fashion from previous collections can be sold on their platform. Otrium was founded in 2016 with the mission that all clothing should be worn. Since then they have grown into one of the largest fashion outlet platforms with more than 250 brands available in 12 countries
How to WOW.
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- You are able to wow our customers through a variety of channels such as phone,
email, chat and social media
- You showcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversation
- Your superpower is guiding customers with their questions and ensuring they are offered the right solution leaving a big smile on their face
- You act as a superhero identifying and addressing customer needs to elevate internally to improve and/or develop processes
- You thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
- You power customer satisfaction and retention through impactful customer experience
The WOW factor.
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- You love the combination of fashion and sustainability
- You are Native Dutch and speak (sufficient) English to engage with our customers and international team environment
- You are a communicative professional with the ability to listen and show