Sales Chat Advisor (Barcelona)

Sales Chat Advisor (Barcelona)

12 ago
|
Concentrix
|
Barcelona

12 ago

Concentrix

Barcelona

Job Title:
Sales Chat Advisor (English - speaking) – On-site – High Tech Industry - HE03
Job Description

Experience the power of a game-changing career

Passionate about finding your next big opportunity? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Sales Chat Advisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.





As a Sales Chat Advisor on our team, you will:
- Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products.
- Demonstrate HP products and features via video call.
- Convert inbound/outbound chat conversations into qualified leads and sales, helping to increase sales and market share.
Identify upselling and cross-selling opportunities based on customer profiles.
- Deliver excellent customer service by answering queries efficiently and confidently.
- Maintain expert knowledge of HP’s offerings, market trends, and competitors.
- Manage CRM records accurately, logging all interactions and pipeline stages.
Support marketing campaigns, scriptwriting, translations, and training material development.
- Assist with inventory reporting, merchandising, and occasional filming support, including possible after-hours tasks.
- Handle multiple conversat

📌 Sales Chat Advisor (Barcelona)
🏢 Concentrix
📍 Barcelona

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