German Customer Support Specialist – Banking Sector
Valencia, Spain | International Banking Project | Career Growth Opportunity
Join the Teleservices company and become part of an international customer support team working for a leading name in the banking sector.
If you are a native German speaker with excellent communication skills and a passion for helping customers via phone, chat, and email, this is your opportunity to build a long-term career in Valencia within a integral financial environment.
Why This Opportunity Stands Out
- Prestigious international banking project
- Permanent contract after 3 months
- Competitive salary + annual bonus
- Structured onboarding & paid training
- Multicultural working environment
- Multichannel customer support role
- High quality of life in Valencia
Position Details
Role: German Customer Support Specialist – Banking Sector
Location: Valencia
Start Date: 18 May 2026
Contract Structure
- Initial 3-month temporary contract
- Permanent contract based on performance
Salary Package – Valencia
- €20,800 gross/year
- €1,200 annual performance bonus
Your Responsibilities
You will be responsible for:
- Assisting customers via phone, chat, and email
- Managing banking inquiries and front desk support issues
- Delivering clear and professional solutions
- Ensuring high-quality customer experience
- Resolving incidents efficiently and accurately
- Supporting German-speaking banking clients
Training & Working Hours
Initial Training
Starts: 18/05/2026
First 5 weeks:
- 09:00 – 15:00 initial schedule
- Gradual increase up to 35h/week
From Week 6 onwards:
- 39h/week full-time schedule
We are looking for professionals who:
- Are native German speakers (mandatory)
- Have Spanish level B2 or higher
- Are strong communicators
- Enjoy helping customers and solving problems
- Can work in a
📌 German Customer Support Specialist – Banking Sector (Valencia)
🏢 CBT
📍 Valencia
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