General Business Process Engineer
Description -
Job Summary
Business Process Engineering focuses on designing new business processes, diagnosing challenges within an organization’s current methodologies, and redesigning, reconstructing, standardizing, and monitoring processes to ensure they are effective, scalable, and aligned with business objectives.
Within Field & Channel, the role also requires a strong understanding of Supplier Management, as many process decisions directly impact supplier operations, performance, contractual commitments, cost, and customer experience.
What a Global Business Process Engineer does at HP:
- Identify customer and business needs, analyze existing processes to understand their strengths and weaknesses, provide solutions to problem areas, and optimize overall operations.
- Understand the different Field & Channel processes across markets to identify opportunities, develop solutions, and drive global process standardization and simplification.
- Understand supplier operating models and their integration with internal Field & Channel processes to ensure process changes are operationally feasible and aligned with business and supplier requirements.
- Partner with Supplier Management and Category teams to assess supplier-related process impacts, including performance, SLAs/KPIs, contractual requirements, cost implications, compliance, and operational risks.
- Support supplier governance and continuous improvement initiatives by identifying process gaps, analyzing root causes, and defining sustainable corrective and preventive actions.
- Establish a strong communication bridge between market SPOCs, suppliers, and cross-functional teams such as CCC, CC, Supply Chain, IST, Finance, Category, and Supplier Management.
- Partner with Global BPEs and Digital Innovation teams whenever automation or digital solutions need to be implemented.
- Ensure processes required to support global guidelines are properly designed, redesigned, documented, impl
📌 Global Business Process Engineer (Barcelona)
🏢 HP
📍 Barcelona