Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
What will be your mission?
As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience.
What will you do?
- Provide excellent customer service that promote satisfaction.
- Welcome and acknowledge all guests according to company standards.
- Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).
- Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.
- Be aware and offer the different products and services available at the hotel’s restaurant.
- Review daily specials and changes on the menu with the correspondent F&B; team.
- Handle restaurant reservations.
- Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.
- Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.
- Fulfill processes and procedures related to product set ups, quality and service according to brand standards.
- Deliver checks and collect bill payments from guests, using the point-of-sale system, han
📌 Waiter 1 (España)
🏢 MINOR Hotels
📍 España
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