About the Role
DDN is seeking a highly motivated License Management Specialist to own and continuously improve the end-to-end software licensing, entitlement, and software customer enablement process across DDN’s portfolio, including EXAScaler, Infinia, Horizon, and future software offerings.
The role ensures that software-related orders transition successfully from booking through licensing readiness validation, entitlement confirmation, license generation, delivery, activation, and ongoing license lifecycle management.
The License Management Specialist will partner closely with Order Management, Asset Management, Integral Support, Engineering, Product Management, Customer Success, Renewals, Deal Desk, Finance, and GTM Systems.
Asset creation, product and hardware configuration, serial-number mapping, install-location maintenance, and support-record setup are managed by the relevant upstream Asset Management and Support functions. This role uses those validated inputs to execute accurate and timely software licensing and entitlement activities.
This is not a traditional license administration position. It is an opportunity for someone who can manage today’s on-premises licensing operations while helping design scalable, automated capabilities for DDN’s evolving software, subscription, hybrid, and cloud portfolio.
Key Responsibilities
- Own the end-to-end software licensing and entitlement lifecycle from booked order through successful software customer enablement.
- Validate booked orders, products, contract terms, customer entitlements, support eligibility, and licensing prerequisites before software fulfillment.
- Manage software license generation, delivery, activation, entitlement updates, and license-related customer communication.
- Confirm that the required asset, configuration, serial-number mapping, install-location, contract, and support information is available before licensing execution.
- Partner with Asset Management and Support teams to resolve upstrea
📌 License Management Specialist (Madrid)
🏢 DDN
📍 Madrid