Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services across the globe, we need exceptionally talented, bright, and driven people. If you have excellent organizational and communication skills, a passion for working in a fast paced, dynamic environment and a desire to provide exceptional customer service, we’d like to speak with you

Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.

Here's your chance to join our General Delivery team as a Sr. Training Operations Specialist in the AWS Training & Certification. In this role, you will orchestrate the day to day operations of regions/verticals within EMEA. You will be a self-starter who can complete complex tasks and projects quickly with little to no guidance.



You are able to react with appropriate urgency to situations that require a quick turnaround, switch gears at a moment's notice, and take effective action without having to know the total picture.

Key job responsibilities
Operational Rigor & Productivity
- Orchestrate the full lifecycle of virtual and in-person training deliveries across EMEA — including contracting, trainer resourcing, Learning Management System (LMS) setup, and billing to ensure a seamless experience for customers.
- Process digital team subscription, ensuring timely customer provisioning and access to AWS Skill Builder.
- Evaluate all incoming training requests and assign authorized trainers to match customer needs while maximizing utilization across the region.
- Support trainer shuffles and class rescheduling to ensure delivery continuity. Manage trainer time blocks and availability in LMS.
- Monitor internal hotline channels, quickly assess available training options and provide actionable reco

📌 Sr. Training Ops Specialist (Barcelona)
🏢 Amazon
📍 Barcelona