Are you fluent in Hungarian (C2) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?
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Our client is a well-established integral industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).
This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.
Your responsibilities:
- Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience
- Process quotations,
orders, and customer requests from start to finish
- Coordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutions
- Handle customer inquiries and resolve issues in a professional and solution-oriented manner
- Manage complaints and maintain accurate documentation through CRM and SAP systems
- Follow up on quotations and open orders to ensure smooth communication and customer satisfaction
- Support commercial campaigns and sales initiatives
- Build and maintain long-term relationships with business customers while delivering high-quality service
What we're looking for:
- C2-level Hungarian (mandatory)
- German C1 or higher (mandatory)
- Minimum 3 years of professional experience in Customer Service
- Experience in a B2B environment is highly valued
- Completed commercial or technical education
- Strong communication, negotiation, and relatio
📌 Hungarian and German SpeakingB Customer Support expert (Sallent)
🏢 Blu Selection Recruitment Agency
📍 Sallent
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