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Imagine finishing your workday and walking straight to the beach or exploring the colorful streets of El Born Barcelona isn’t just a city; it’s a vibe. From the stunning architecture of Gaudà to the endless supply of tapas and sunshine, this city offers the perfect balance of professional growth and Mediterranean bliss. Join an international community where the sun shines almost every day and every weekend feels like a holiday
Join a integral family that celebrates diversity and innovation We are a world leader in customer experience, offering a multicultural and international environment where you can truly be yourself. With modern offices located near great shopping and easy transport, we provide a supportive space with plenty of personal coaching to help your career soar
Your Role
Are you a natural problem-solver with a heart for travel? As a Customer Support Advisor,
you will be the bridge between international travelers and accommodation suppliers worldwide. You’ll identify needs, mediate requests, and ensure every journey is a smooth one. If you love helping people and have an affinity for the travel industry, this is the place for you
Your Responsibilities
- Be the Guide: Listen to and identify customer needs to provide the best solutions.
- Mediate with Care: Act as the link between travelers and suppliers to ensure top-tier service.
- Solve & Support: Clarify inquiries about services, payments, and technical steps via email and phone.
- Keep it Accurate: Follow set processes to provide precise information every time.
Requirements
- Language Skills: Native-level Icelandic (C2) and excellent English (C1).
- Communication Pro: Great interpersonal skills, both written and spoken.
- Tech-Savvy: Comfortable with Office 365 and CRM databases.
- Mindset: Positive, motiv
📌 Icelandic Customer Service Representative in Ba... Barcelona
🏢 Recruit4. Work
📍 Barcelona
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