Station Process Excellence Manager, Process ExcellenceJob ID: 10477211 | Amazon Road Transport Spain, S.L.U.

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Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company. Amazon Logistics aims to build a world-class last mile operation and to deliver orders quickly, accurately, and cost-effectively. To drive process excellence within our Last Mile Delivery business, we are seeking a Station PEx Manager who will drive process standardization on site and act as the link between station management and the PEx team. The PEx Manager will contribute to optimizing delivery station operations and provide the station with knowledge and tools to improve performance. The goal is to solve complex problems with simple, practical solutions by developing deep knowledge of operation processes and creating effective communication plans to provide visibility to all impacted teams.
Key responsibilities




- Serve as the primary contact for station management regarding process improvements and benchmarking, support effective change processes, and contribute to network standardization through best-practice sharing.
- Monitor logistics and delivery performance using on-site and on-road indicators; establish action plans and execute them to drive performance toward benchmark rates.
- Act as a key driver for successful order execution to positively influence customer satisfaction.
- Contribute to audit initiatives and support results-driven action planning.
- Support deployment of Process Standard implementations and upgrades within the delivery station, partnering with station management and multiple stakeholders.
- Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
- Ensure station management understands benchmark rates and is trained in technical configurations to drive accurate

📌 Station Process Excellence Manager, Process Excellence (Móstoles)
🏢 Amazon
📍 Móstoles