Discover a career that energizes and excites you every day.@2026 TikTokGlobal OperationsHead of Business Development, Spain (Merchant Strategy + Partner Management)Location:MadridEmployment Type:RegularJob Code:A208365AShare this listing:Responsibilities1. Merchant recruitment and incubation strategy- Define the Spain merchant growth strategy across mass recruitment, targeted acquisition, onboarding, activation, and lifecycle incubation.- Identify priority merchant segments, category opportunities, and growth barriers through market insight, merchant feedback, and performance data.- Design scalable incubation programs, including seller education, growth missions, incentive mechanisms, community operations, webinar programs, and lifecycle campaigns.- Own key merchant growth metrics, including recruitment volume, onboarding conversion, active merchant rate, go-live performance, sales contribution, retention, and graduation into higher-value operating stages.- Work closely with product, operations, category, creator, logistics,
and other cross-functional teams to improve merchant experience and remove growth bottlenecks.2. Outsourced merchant incubation team management- Build and manage an outsourced merchant incubation operating model, including role definition, hiring standards, onboarding protocols, performance targets, and daily management routines.- Establish clear workflows and playbooks for lead follow-up, merchant qualification, pitch customization, onboarding support, platform setup, and activation tracking.- Monitor outsourced team performance through structured KPIs, regular reviews, quality checks, and corrective action plans.- Coach outsourced staff and team leads on merchant communication, conversion techniques, incubation standards, and operational discipline.- Maintain team morale, execution pace, and accountability in a fast-moving, target-driven environment.3. TikTok Shop Partner management- Recruit, onboard, and manage TikTok Shop Partners, including
📌 Head of Business Development, Spain (Madrid)
🏢 Tiktok
📍 Madrid