Europcar Mobility Group is a leading mobility provider dedicated to changing the way people move. Guided by our core values – We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one – we cultivate a culture that values diversity, respects individuals, and empowers every team member to contribute unique perspectives.

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Job DescriptionWe are looking for a highly motivated Rental Sales Agent to join our team. As the first point of contact for customers, you will ensure a seamless rental experience and maximize sales opportunities.
Key Responsibilities
- Handle reservations and process rental agreements with accuracy and professionalism.
- Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
- Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer,



ensuring 100% compliance.
- Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
- Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
- Assist customers by identifying any additional services or products that may enhance their rental experience.
- Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
- Support branch operations by performing additional duties as requested by management.

What We’re Looking For
- Sales Background: Proven sales experience in a dynamic, fast-paced environment.
- Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
- Strong customer service skills and the ability to communicate professi

📌 Rental Sales Agent (Madrid)
🏢 Europcar IB
📍 Madrid