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Our mission is to drive and support the digital transformation journey of Radisson Hotel Group by ensuring the stability, evolution, and optimization of our Business Operations (BO) applications in our standard SAP platform, EMMA (Every Moment Matters). As part of the broader IT landscape modernization, we focus on delivering reliable, scalable, and business-aligned application solutions—primarily focused on SAP Finance and related platforms. We are committed to transitioning innovation into operational excellence by supporting live services, enabling process automation, and ensuring a seamless user experience. Through agile delivery and strong collaboration with our business stakeholders, we contribute directly to RHG’s strategic objectives and long-term success.
Role purpose
This role has a strategic relevance and a significant financial impact supporting RHG’s business operations and strategies.
The primary purposes of the EMMA Finance Application Support Specialist role are:
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- To support the ongoing EMMA programme rollout providing technical support working closely with the “Hypercare and Support Teams” resulting in a smooth transition to ongoing service support for the Finance applications (Data Migration, Trial Balance calcs, Tax Calcs, Legal Requirements, Finance integration with satellite systems, etc.)
- To ensure that professional application operations and application management services are delivered on an ongoing basis for RHG, primarily focussed on SAP technologies
Services are architected with the principles of simplicity, scalability, security, resilience, and maintainability. A key dimension of role is the interaction with 3rd party suppliers to the benefit of RHG and its SAP strategy, and active engagement in future sourcing decisions.
Roles/Responsibilities
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- Hype
📌 SAP Finance Support Analyst – Hospitality Operations (Madrid)
🏢 Radisson Hotel Group
📍 Madrid
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