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Location:
Greece
About the Role
As a Dutch-Speaking Customer Support Representative, you'll provide high-quality customer service to customers across a variety of products and services. You'll help resolve customer inquiries, troubleshoot issues, and deliver an outstanding customer experience.
Key Responsibilities
- Provide professional customer support via chat, call, email.
- Assist customers with account-related questions and general service inquiries.
- Troubleshoot issues and guide customers toward effective solutions.
- Handle account management requests and service-related concerns.
- Escalate complex cases when necessary while ensuring timely resolution.
- Accurately document customer interactions and case resolutions.
- Stay up to date with products, tools, and internal processes.
- Meet quality and productivity targets while delivering an exceptional customer experience.
What We're Looking For
- Native or near-native Dutch (at leastC1 preferred).
- Fluent English.
- Excellent written communication skills.
- Strong computer literacy and internet navigation skills.
- Good knowledge of Microsoft Office.
- Ability to multitask in a fast-paced environment.
- Previous customer support experience is an advantage but not required.
- A customer-focused mindset with strong problem-solving skills.
Salary & Benefits
- Gross Monthly Salary: €1,500x14 month
- Performance bonusbased on target achievement.
- Paid onboarding and comprehensive training.
- Continuous coaching and professional development.
- Career growth opportunities within a global organization.
Relocation Package
We make your move to Greece as smooth as possible with a comprehensive relocation package, including:
- 4 weeks of hotel accommodation upon arrival.
- Flight ticket to Greece.
- Airport pick-up upon arrival.
📌 Dutch-Speaking Customer Support Rep I Onsite in Greece I Relocation Support (Madrid)
🏢 WW Talents
📍 Madrid
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