Responsibilities
- Proactively visit customers to identify opportunities to keep the installed base up to date by offering solutions from the GEA Portfolio.
- Prepare and follow‑up on commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
- Execute the GEA Service strategy and GEA Service sales plan in close collaboration with the team.
- Provide support to customers on technical clarification of the requirement, acting as a key interface between Sales, Service and internal stakeholders.
- Manage warranty cases in coordination with internal departments and factories.
- Support maintenance planning activities and spare parts identification for service agreements.
- Handle order confirmations, ensure accurate processing and follow‑up on deliveries to guarantee on‑time delivery.
- This role will act as a key interface within a fast‑growing organization with the potential to grow into a pure sales position in mid‑term.
Qualifications
- Degree in Engineering or related technical field, preferably Mechanical Engineering.
- Professional (Junior) experience in sales and service support roles, preferably within the pharmaceutical or industrial manufacturing industry.
- Solid communication, interpersonal and presentation skills.
- Strong organizational and analytical skills, able to manage multiple tasks and priorities in a structured manner.
- Ability to work independently while collaborating effectively within cross‑functional teams.
- Service‑oriented mindset with a proactive, solution‑driven approach to problem solving.
- Fluent Spanish and professional working proficiency in English; Portuguese is considered a plus.
- Strong customer focus, able to understand customer needs and translate them into effective internal actions.
- Proactive attitude towards spare parts, retrofit and service sales promotion.
- Willingness to travel occasionally (up to 30%) for customer visits, site activities or internal coordin
📌 Service Sales Engineer (Granollers)
🏢 Gea Germany
📍 Granollers
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