Analytics Business Partner, Senior Lead - Madrid, SpainThe Programs & Strategy team works within Account Success to drive operational rigor in how we own the business and also to support various special projects and efforts to change and grow the business.This Analytics Business Partner, Senior Lead role reports to the Director of Account Success Business Partners and will partner closely with the head of one of the Account Success Operating Units to deliver a blend of strategic planning, analysis & insights.This is a high-impact role, with constantly evolving priorities and demands, requiring cross-functional alignment and a collaborative approach.This role supports ongoing exploration of trends tied to our delivery KPI’s, driving new programs through data driven analysis, FY planning, and monthly and quarterly Sales Leader reviews, using data to uncover insights and help Account Success leaders make strategic recommendations to their Sales Partners.We’re looking for hardworking candidates who have steadfast curiosity, attention to detail, willingness to lead multiple priorities,



and ability to deal with ambiguity effectively.ResponsibilitiesPartner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools (examples of analyses include examining consumption product data to drive consumption, Signature Success Plan adoption trends, AOV risks and mitigation, and Product Adoption impact) and interpret key performance metrics to deliver insights and recommendations to leadership.Evaluate ongoing business performance against Targets; identifying areas of growth and opportunityCollaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team to ensure successful data analysis is transformed into data sets and Tableau dashboards to provide broad ‘run the business’ support across the Account Success team.Build executive-level presentations for integral leadership reviews and

📌 Analytics Business Partner, Senior Lead (Madrid)
🏢 Salesforce.com
📍 Madrid