We are looking for a dynamic and customer-oriented Field Application Specialist & Field Sales Representative (FAS & FSR) to join our Diagnostics Business Unit.
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This hybrid role combines technical application expertise and commercial responsibility, playing a key role in developing long-term customer partnerships and achieving sales objectives within the assigned region —> Comunidad de Madrid y Castilla la Mancha.
You will act as a trusted advisor to laboratories, supporting them both scientifically and commercially while contributing to sustainable business growth.
In this role you will:
Application & Technical Support
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- Provide technical, clinical and scientific support to customers
- Define and optimize laboratory workflows together with clients
- Configure Sysmex solutions and manage installation processes from setup to go-live
- Deliver user training in accordance with Sysmex IFU
- Lead product demonstrations and scientific presentations
- Collaborate with Technical Service, ICSI, Business Sector Managers and other internal teams
- Ensure accurate reporting of activities in CRM
Sales & Business Development
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- Promote Sysmex products and services within the assigned territory
- Develop tailored solutions based on customer needs (workflow studies, scientific support, etc.)
- Define sales strategies together with the BS Manager and Regional Sales Manager
- Prepare economic offers, negotiate and close agreements
- Register and manage opportunities in CRM (Sales Funnel / Forecast)
- Participate in local events and scientific meetings
- Gather market intelligence and competitive insights
What you need to be sucessful:
Education:
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- University degree in Biosciences or equivalent
Experience:
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- 4–6 years of experience in laboratory technology (IVD)
- Experience in laboratory procedures and specialized laboratories
- Training
📌 Field Application Specialist/Field Sales Representative (Madrid)
🏢 Sysmex España
📍 Madrid
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