Experteer Overview Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. In this role you provide hands-on IT support to Freightos' global team, blending technical troubleshooting with a people-first approach. You’ll work with the IT group to keep endpoints, networks, and services running smoothly across locations. Your work enables colleagues to stay productive, secure, and connected in a fast-paced, international environment. You’ll be integral to onboarding, security practices, and cross-location collaboration, contributing to Freightos’ growth and resilience.Compensaciones / Beneficios• Provide onsite and remote IT support to employees across multiple global locations.• Troubleshoot hardware, operating systems, cloud productivity tools, user accounts, network connectivity, peripherals, and business applications.• Manage employee onboarding, offboarding, device provisioning, account lifecycle, and access management.• Configure, deploy, maintain, and troubleshoot Windows and macOS endpoints.• Manage support tickets, ensuring timely resolution, documentation, escalation, and excellent customer service.• Support endpoint management, software deployment, patching, device compliance,



and asset lifecycle management.• Assist with office network support, meeting room technology, backup operations, and endpoint security.• Maintain IT documentation, contribute to global IT projects, and promote security best practices across the organization.Responsabilidades• 4+ years of IT Support, Service Desk, or Desktop Support experience in a business environment.• Strong troubleshooting across Windows, macOS, hardware, networking, cloud services, and SaaS applications.• Experience with endpoint management, identity and access management, device provisioning, and asset management.• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and endpoint security concepts.• Experience with ticketing systems and IT support best practices.• Excellent communication and problem-solving skills.• Professional proficiency in English and Spanish. xqbhyrx • Self-motivated, organized, and able to manage priorities in a fast-paced global environment.Requisitos principales• Private Health Insurance• Ticket Restaurant• Flexible Remuneration options for nursery, transport, and restaurant vouchers• equity incentive grants• annual training budget• versátil schedule with extended weekends

📌 IT Support Specialist (Barcelona)
🏢 Freightos
📍 Barcelona