Client Delivery Manager - (Madrid, Fluent French Required) Location: Madrid, Spain Department: Professional Services Group (PSG) Languages: Must be Fluent in French & English required Join Orion Health and shape the future of healthcare technology on a global scale.
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About the RoleThe Client Delivery Manager is a pivotal part of Orion Health's Professional Services Group, embedded in the Delivery Hub. You'll take ownership of project delivery and account leadership across international clients, with an initial focus on France. Your mission: drive timely, high-quality outcomes, foster strong client relationships, and lead cross-functional teams to success. This is a strategic role that blends project management, client engagement, and operational leadership-adecuado for someone with proven international experience, a consultative mindset, and excellent organizational skills.
What You'll Do
- Project & Delivery Management Lead project execution from start to finish on time, within scope and budget.
- Manage planning, resource allocation, and risk mitigation using Orion Health tools and frameworks.
- Ensure delivery documentation is consistently up to date and audit-ready.
- Client Relationship & Account Oversight Serve as the main point of contact for delivery-related activities with French clients.
- Align project goals with client priorities and ensure satisfaction across all touchpoints.
- Proactively identify opportunities for growth and service optimization.
- Team Leadership & Coordination Guide multi-disciplinary teams including consultants, analysts, developers, and partners. Foster a collaborative, supportive culture and elevate issues with tact and clarity. Champion best practices across regions and delivery teams.
- Technical Awareness (Non-Hands-On) Understand high-level architecture and support technical conversations with stakeholde