We're product designers who believe life gets better when you take the time to pause. Since 2012, we’ve been shaking up the way people rest. Our mission? To make it easier to rest when and where you need it—even if it means cocooning your head in a wearable, immersive pillow (literally—we invented that).
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
Right now, we're in a period of mindful evolution. As a company and a team, we’re focused on redefining how we work and who we want to be. We don’t have it all figured out yet, but that’s exactly why we’re looking for people who want to join us on this journey.
ABOUT THE POSITION
As a Logistics Specialist, you’ll join our Operations & Supply Chain team to ensure that our products flow seamlessly from warehouse to customer while providing support to the sales team.
This is a hands-on, collaborative, and customer-oriented role (both external and internal) that combines coordination, communication, and operational precision.
You’ll work closely with our warehouses and Sales team to make sure every order, shipment, and document is handled efficiently and accurately.
If you’re passionate about logistics, process-oriented, and enjoy problem-solving, this role is for you.
WHAT YOU'LL DO
Daily Operations & Coordination
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- Take responsibility for assigned customer accounts and collaborate closely with the logistics team and external partners to ensure smooth delivery.
- Manage and follow up orders through 3PL platforms, and report issues through the appropriate channels.
- Handle shipment documentation, and upload and maintain data in our ERP system to ensure real-time visibility of orders and deliveries.
Customer Service & Quotations
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- Collaborate with the Sales and Customer Service teams to follow up on orders, solve delivery issues, and ensure customer satisfaction.
- Request and manage quotations for ship
📌 Logistics Specialist (Madrid)
🏢 Ostrichpillow®
📍 Madrid
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