Warehouse ManagerBigblue is the fulfillment solution of customer-centric brands.
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Hundreds of brands leverage our warehouse network to scale operations effortlessly and build a delivery experience that boosts sales In a world where Amazon is increasingly dominating e-commerce, together with companies like Stripe and Shopify, we’re on a mission to help independent brands fight back
The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants in Spain. It is a unique opportunity to have a meaningful impact on our customers and to get a 360 view on the e-commerce supply chain.
About the role
Location: Madrid and a warehouse in Guadalajara, Spain
Bigblue is looking for an experienced and results-driven Warehouse Manager to manage our Spanish warehouse.
- The role represents a critical function within the Bigblue Fulfillment team to deliver an exceptional experience to our merchants.
- Own KPIs that drive a world-class merchant experience
- Ensure compliance guidelines are met
- Consistently hold warehouse partners to strict SLA expectations
- Provide reports of performance and action plans when needed
- Contribute to process and systems development
- Identify issues and provide plans to improve operations
- Recommend and implement methods and procedures to enhance performance
- Track learnings and best practices to contribute to our Standard Operating Procedures
- Monitor warehouse transformation projects (e.g. mecanization)
- Act as Bigblue onsite operations manager
- Serve as an escalation point both internally and externally
- Build strong relationships with all warehouse stakeholders
- Provide warehouse expertise to Growth and Customer Success team
- Track & analyze warehouse costs. Suggest ways to reduce costs