Duration: 6 months Are you a curious, self-driven student or recent graduate passionate about solving real-world problems? Join Axpo Iberia's CX & Transformation team and immerse yourself in digital innovation. Over four months, you'll gain hands‑on experience, contribute to impactful projects, and develop career-defining skills.

¿No sabe con seguridad qué habilidades necesitará para esta posibilidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.
What you will do:

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- Support transformation and digitalization projects within CX operations
- Conduct process analysis and interviews to identify improvement opportunities
- Assist in designing and documenting workflows and best practices
- Gather, organize, and create clear, structured documentation
- Contribute to content creation and knowledge management initiatives
- Support the implementation and testing of digital tools and platforms
- Track project progress, report findings, and propose data‑driven solutions




- Collaborate with cross-functional teams to enhance customer experience

What you bring & who you are:

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- Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus)
- Basic programming knowledge (Python and SQL preferred)
- Experience in project management, data analysis, or process improvement
- Familiarity with Agile methodologies, CRM, automation tools, or digital platforms
- Highly organized with strong attention to detail and documentation skills
- Self‑directed, proactive, and motivated to learn
- Clear communicator with flexibility to adapt to dynamic project priorities
- Fluent in Spanish (mandatory); advanced English skills preferred

About the team:
At Axpo Iberia, our CX & Transformation team thrives on collaboration, innovation, and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work,

📌 CX & Transformation Intern (f/m/d) (Madrid)
🏢 Axpo Group
📍 Madrid