Icelandic-Speaking Customer Service Representative | Barcelona, Spain
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We are looking for an Icelandic-speaking Customer Service Representative to join an international team based in Barcelona, Spain.
If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a integral organization.
What You'll Do
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- Provide professional customer support via phone and email.
- Assist customers with service-related, payment, and technical inquiries.
- Deliver accurate information while following established procedures.
- Ensure a high level of customer satisfaction through effective communication and problem-solving.
- Collaborate with internal teams to resolve customer requests efficiently.
Requirements
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- Native or C2 level Icelandic.
- Advanced English.
- Strong communication and interpersonal skills.
- Good computer skills (MS Office and CRM systems).
- Customer-focused with a proactive, solution-oriented mindset. xcskxlj
- Previous customer service or contact center experience is an advantage.