The Place

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Located on Avenida Tibidabo, our third Casa in the city will include a state‑of‑the‑art gym, a full‑service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.

Job Purpose

As a Spa & Gym Receptionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.

Main Duties

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- Ensure every member is welcomed by their name and guests are welcomed with an open arm and in a hospitable manner: the Soho House way is warm and friendly.

- Be well‑versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department.

- Learn about all the different services and how much Soho House Gym & Spa has to offer.

- Maintain a clean, sanitary and safe environment in the reception area.

- Manage member lists, bookings for Spa services and booking personal training classes.

- Support, direct, solve problems in real time to ensure any guest‑related concerns are addressed straight away.

- Build positive relationships with members and guests.

- Communicate and red flag any feedback to the management team.

- Influence a fun and positive atmosphere by being approachable and professional.





- Welcome new hires and train everyone to Soho House standards: steps of service, Soho House knowledge.

Requirements

A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

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- Strong attention to details.

- Excellent customer service.

- Fluent in English and Spanish.

- Organised and reliable. Ability to handle feedback to achieve member satisfaction.

- Ability to multitask and work in a fast‑paced environment.

- Ability to understand and follow written and verbal instructions.

- Excellent interpersonal, communication and problem‑solving skills.

What we are offering?

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- Team meal on shift prepared by our chefs.

- Soho Friends Membership.

- 50% team discount on food & drink, 7 days a week.

- Team room rates; any bedroom, any house, $100 a night.

- Birthday day off.

- Discount on Cowshed products and Soho Home (up to 50%).

- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.

- Continuous training to develop yourself personally and professionally. xqbhyrx

- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

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📌 Spa & Gym Recepcionist (Barcelona)
🏢 Soho House
📍 Barcelona