OverviewAppfire seeks a detail-oriented and analytically minded Partner Program Operations Manager to power the operational engine behind Appfire’s channel partner program. This role is responsible for the systems, data, and processes that keep the partner program running smoothly—from portal access and program compliance tracking to LMS administration, support ticket management, and program performance reporting.Reporting to the Sr. Manager, Partner Programs on the Channel Marketing and Programs team, this role sits at the intersection of operations, data, and partner experience. The adecuado candidate brings strong analytical instincts, a systems-oriented mindset, and a proactive approach to surfacing insights that enable data-driven decisions. If you are energized by bringing order to complexity and thrive in an operational role with real program impact, this role is for you.What you will doOwn tracking, reporting, and analysis of channel program metrics and OKRs, ensuring leadership and stakeholders have timely,



accurate visibility into program health and performance.Build and maintain dashboards and reporting frameworks that surface actionable insights across partner engagement, program adoption, benefits utilization, and pipeline impact.Proactively bring forward analysis and recommendations to enable data-driven decisions on program design, partner investment, and operational improvements.Partner with channel leadership to define and refine KPIs as the program scales, ensuring measurement frameworks stay aligned with business objectives.Track partner achievement against program tier criteria, maintaining accurate records of partner status, requirements met, and advancement eligibility.Monitor benefits usage across the partner base, identifying trends in engagement and flagging underutilization or anomalies for follow-up.Coordinate with internal teams to ensure benefits are provisioned accurately and on time as partners achieve or change program tiers.Support prog

📌 Senior Partner Program Operations Manager (España)
🏢 Silversmith Capital Partners
📍 España