Are you passionate about customer service? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers.

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
YOUR ROLE AT SIXT

In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer‑oriented manner via email or phone, then creating orders and reserving the requested vehicles.

YOUR SKILLS MATTER

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- Customer Orientation: You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction.

- Language Proficiency: Fluent in German and English; additional languages such as Spanish, French, Italian, or Dutch are a plus.

- Effective Communication: You are open‑minded, communicative, and enjoy writing and making phone calls.

- Flexibility: You can adapt to a dynamic and ever‑evolving work environment, including availability for night shifts.

- Teamwork: You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation.

- Solution‑Focused: You have the ability to quickly identify problems and propose effective solutions,



ensuring service continuity and customer satisfaction.

- You have initial experience working with MS Office programs (Word, Outlook).

- You work reliably, independently, and are service‑ and solution‑oriented.

WHAT WE OFFER

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- Permanent Contract: (Contrato Indefinido) A stable project with opportunities for progression.

- AI at your fingertips: From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve.

- Attractive Salary and Professional Growth Opportunities: Professional development opportunities in an international environment. Salary: €21,600 gross per year (12 payments) plus €60 telework allowance, and a 30% night shift premium for hours 22:00h–06:00h.

- Flexible Remote Work Model: You can work from anywhere in Spain.

- Work‑Life Balance: Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT.

- Adaptable Compensation: Benefit from private health insurance, childcare support, and/or a restaurant card.

Exclusive Employee Benefits

Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more. xcskxlj

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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

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