Your PurposeJoin our MSC Cruises Excellence Hub in Valencia as a Personal Cruise Consultant, a high-performance sales role for commercially driven professionals who excel at building trust, guiding customers, and closing high-value bookings. This is a consultative, relationship-based position, where you will support customers at key decision moments, helping them choose the right cruise experience while contributing directly to conversion and revenue growth. With a strong sense of ownership and pride, you will create meaningful interactions that reflect the quality and care of MSC Cruises creating experiences that build trust and drive results. In a fast-paced, multilingual environment, you will combine commercial focus with a genuine passion for delivering exceptional customer experiences.

Dé el siguiente paso en su carrera cualificado ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud.
Your ImpactHIgh-Value Conversions
- Lead consultative sales conversations with strong objection handling and urgency management




- Guide customers from interest to confirmed bookings with focus on high-value itineraries and upsell
- Take full ownership of individual NTR production targets and revenue performance

Expert Product Advisory
- Master MSC itineraries, ships, cabins, pricing logic and competitive positioning
- Recommend tailored solutions balancing customer needs with premium brand experience
- Position MSC value proposition effectively versus competitors

Operational Excellence
- Build and grow personal client portfolio through structured follow-ups and reactivation
- Maintain long-term relationships driving repeat business and incremental revenue
- Manage accurate CRM records ensuring structured pipeline and qualified leads
- Adhere to schedules, performance targets, and quality guidelines set by the Hub leadership
- Thrive in a complex, fast-paced environment, managing customer communications across multiple channels (phone,

📌 Personal Cruise Consultant, Spanish-Speaking Required (Valencia)
🏢 MSC Cruises
📍 Valencia