Your role

Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
As Operations Manager, you will be responsible for the end-to-end operational performance of Dstny’s services, leading a team of engineers and driving continuous improvement across reliability, automation, and service delivery.

This is a leadership role at the intersection of SRE, DevOps, and platform operations, requiring both strategic oversight and strong operational execution.

Key responsibilities

-
- Own the availability, performance, and reliability of all production services
- Define and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service health
- Lead incident management processes, including escalation, coordination, and root cause analysis
- Drive a culture of continuous improvement, ensuring issues are resolved permanently
- Improve and scale deployment, release, and change management processes
- Establish and maintain operational standards, runbooks, and documentation




- Drive automation and standardisation to improve efficiency and reduce manual effort
- Ensure security, access controls, and compliance readiness
- Collaborate with Engineering, Product, and Security teams to align operational priorities
- Be part of the on-call rota for operational issues
- Manage and optimise a 24/7 on-call model to ensure resilience and accountability

Leadership & team responsibilities

-
- Build, lead, and develop a high-performing team of Operations Engineers
- Be accountable for the On Call rota of the whole Operations team
- Set clear priorities, expectations, and performance standards
- Coach and mentor team members on incident management and operational best practices
- Foster a culture of ownership, accountability, and continuous improvement
- Encourage knowledge sharing and cross-team collaboration

What you bring
Core experience

-
- Proven experience leading Operations, SRE, or platform

📌 Operations Manager (Ribadeo)
🏢 Destiny Group
📍 Ribadeo