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Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver conditions. With offices globally and a team of 350+ employees, Optibus fosters a collaborative culture centered on innovation, determination, and impact. As the first unicorn in public transportation technology, Optibus is driving the modernization of mass transit to make it the preferred choice for cities and passengers alike.
About the position:We are looking for an Implementation Engineer to join our general Customer Success team Based in Madrid, this person will play a key role in onboarding new clients,



as well as supporting them in achieving their desired value from the Optibus platform and products. Operating within a global team but alongside regionally-focused Implementation Engineers, Customer Success Managers and Project Managers, this person will report to the local Head of Implementation, ensuring our local portfolio of clients is reaching the initial value they seek and training them on the Optibus suite of products
Responsibilities:
- Relationship building: This person will act as a trusted advisor when it comes to the usage of the Optibus products, building strong relationships with clients, users and internal decision makers to ensure clients are happy and thriving
- Client Mapping: Understanding and managing clients’ organisational structures to ensure mutual goals are accomplished on time and risks are mitigated and addressed.
- Project Management: Working alongside the PMO, you’ll be responsible for ensuring the

📌 Implementation Engineer (España)
🏢 Optibus
📍 España