Tecnico Servicio al Cliente (Madrid)

Tecnico Servicio al Cliente (Madrid)

12 ago
|
Roquette
|
Madrid

12 ago

Roquette

Madrid

ROQUETTE « Améliorer le bien‑f… »Groupe familial mondial au service de ses clients, Roquette est un leader des ingrédients alimentaires de spécialité et des excipients pharmaceutiques. Les produits et solutions qu’il développe offrent des bénéfices santé, nutritionnels et technologiques reconnus, à destination des marchés de la pharmacie, de la nutrition, de l’alimentation et d’autres secteurs industriels. Roquette valorise des matières premières végétales telles que le maïs, le blé, la pomme de terre et le pois. Le Groupe connaît, depuis plus de 80 ans, une croissance portée par l’innovation, la passion du métier et la volonté d’entreprendre.

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Roquette is a family‑owned general leader in plant‑based ingredients and a leading provider of pharmaceutical excipients.
Want to help us make a difference?Using plant‑based resources,



we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.
MISSIONAct as an intermediary between the company and the customer throughout the service process, coordinating the activity from the request of orders (under the commercial agreements established by sales), until their final billing.
FUNCTIONS / ACCOUNTABILITIES
- Manage the flow of purchasing orders from customers with their specifications (quantity, price,production and transportation conditions, delivery date, etc.), entering them into the SAP forprocessing.
- Yearly price update in SAP or amend.
- Coordinate with the Planning Technician the production deadline to fit the customer'srequirements with the production capacity, renegotiating the deadline with the customer ifnecessary.
- Coordinate weekly customer order departures, both with our forwarder, as well as with

📌 Tecnico Servicio al Cliente (Madrid)
🏢 Roquette
📍 Madrid

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