At Novartis, we are reimagining medicine to improve and extend people's lives. As an Associate Director, Content Adaptation (Italian Speaking), you will play a critical role in delivering high-quality, compliant, and impactful content adaptations that enable meaningful customer engagement across international markets.

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Working within the Customer Experience, Content & Partnerships Excellence team, you will partner closely with global and local stakeholders to adapt centrally developed promotional content for the Italian market while preserving the integrity of the master brand story.
About The RoleThe Customer Experience & Content team is focused on designing and delivering personalized, data-driven, and outcome-oriented customer experiences. As part of this mission, you will support the adaptation of omnichannel content assets, ensuring that integral campaigns are effectively localized for the Italian market and meet all applicable regulatory requirements.



You will oversee the end-to-end adaptation process for a wide range of promotional materials, including customer value assets (CVAs), remote engagement content, websites, and email campaigns, while collaborating with multiple stakeholders to drive execution excellence.
Key Responsibilities
- Partner with assigned market stakeholders to align international content with local customer and business needs.
- Ensure centrally developed content is adapted appropriately for Italian market regulations while maintaining strategic and creative consistency.
- Translate global content strategies into locally relevant executions that support customer engagement objectives.
- Collaborate closely with brand teams, medical reviewers, and agencies to deliver content on time and at the required quality standards.

Stakeholder & Partner Management
- Build strong partnerships with brand teams, Execution E

📌 Associate Director Content Adaptation (Barcelona)
🏢 Novartis
📍 Barcelona