Haarslev is an innovative company that provides powerful processing solutions engineered to benefit the general environment. We apply many different technologies to help and enable our customers to create a cleaner, greener and more sustainable future. As part of this remarkable journey, we are looking for a Service Area Manager (Iberia & Italy)

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The job

You will report to the Service Director and be a part of the global after market team

he role of the SAM is to drive high levels of customer experience and satisfaction, as well as service sales, service contracts, spare parts, modifications, and upgrades to meet expected revenue and profitability targets.

The SAM is the overall owner of the customer relationship and management, and must act as a trusted advisor to the customer, working proactively to build and maintain customer relations. This includes analyzing and providing performance information, knowledge,



and advice with recommendations for solutions to the customer’s needs and expectations regarding uptime, performance, reliability, and cost of ownership.

The SAM must maintain close dialogue with the customer, from the site manager to the operator and technician, to understand their needs and pain points. These needs are then converted into solution proposals that will be perceived and understood as value‑adding by the customer. The SAM must know the customer’s industry and be familiar with general industry standards, standards for measuring downtime/efficiency, and possess broad knowledge of systematic maintenance principles, as well as the solutions Haarslev can offer.

The SAM develops and presents solution proposals—including service contracts, service solutions, spare parts packages, etc.—to the customer, which add value to both the customer and Haarslev, and follows up on the delivery

📌 Service Area Manager (Barcelona)
🏢 HAARSLEV
📍 Barcelona