12 ago
|
Allianz Partners
|
Madrid
12 ago
Allianz Partners
Madrid
Allianz Partners is seeking a Customer Experience Insights Lead to shape our integral CX strategy through data-driven insights, VoC intelligence, and customer journey analysis. You will lead the CX Insights team and collaborate with senior leaders to embed customer-centric thinking across products and processes.You will develop measurement models, drive end-to-end journey optimization, and transform feedback into dashboards and actionable recommendations that improve satisfaction and loyalty.
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📌 Global CX Insights & Journey Lead (Madrid)
🏢 Allianz Partners
📍 Madrid