Do you enjoy helping people and want to be a part of unforgettable travel experiences? Our Customer Care team in Palma is growing, and we are looking for proactive individuals who thrive in a dynamic and international environment.

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
Main Responsibilities

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- Handling inbound calls from tourists and agencies with a solution-oriented mindset

- Assisting with hotel reservations and service-related queries

- Confirming transfer schedules

- Supporting customers with incidents (lost items, changes, special requests, etc.)

- Managing emergencies with professionalism and empathy

- Providing accurate and helpful information

Requirements

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- Minimum experience of one year in a similar position.

- Customer service oriented.

- Fluent English and Spanish, writing and speaking.

- Intermediate level of German. Other languages will be valued.

- Adaptable working schedule. Available to work night shifts. xcskxlj

- Office Package knowledge.

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📌 Customer Care Agent - German Speaker (Palma)
🏢 MTS Globe
📍 Palma