Guesty is seeking a Customer Success Team Lead to manage and grow our SMB portfolio across EMEA. You will lead a general team of 5 CSMs responsible for 800+ clients and drive retention, upsells, and overall account growth.Based in Barcelona, candidates must work from the office twice a week; other locations are fully remote. You will build scalable processes, coach the team, and collaborate with Operations, Sales and Onboarding to resolve blockers.
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📌 Global SMB Customer Success Lead (800+ Accounts) (Barcelona)
🏢 Guesty
📍 Barcelona
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