What We Expect

Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.

As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe & Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners.
Responsibilities

Act as single point of contact for Program Sponsors across the Europe Africa region
Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator
Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics
Ensure alignment across central functions, operating units, IT, external vendors, and country leadership
Steer and challenge external partners on proposed solutions and delivery quality
Confidently facilitate decision‑making with senior executives
Coordinate cross‑functional and country activities for ERP/CRM/FSM template design
Facilitate design workshops and validate vendor deliverables
Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves
Manage risks, dependencies, and issues with clear mitigation and escalation paths
Who we are looking for

We are looking for a candidate who meets the following qualifications:
Educational Background

A degree in Engineering, Business Administration, or a related field is preferred.
Experience

8+ years of experience in large‑scale ERP and/or CRM transformation programs




Proven track record in managing complex, multi‑year global or regional programs
Experience steering system integrators and external vendors
Skills

Solid understanding of ERP/CRM architectures, integrations, master data, and workflows
Strong communication skills, calm under pressure, structured and politically aware
Ability to balance integral standards with local business needs
Languages

Fluent in English
German and/or French are a plus
Personal Attributes

High degree of independence in managing task areas within general target guidelines.
A proactive, "maintenance‑oriented" mindset focused on stability and continuous process optimization.
Ability to work effectively in a remote or decentralized team setup.
What we offer

Health and Safety – Highest standards and a wide range of health promotion and healthcare activities
Flexibility – We support, for example, through flexible yet regulated working hours and remote working options
Compensation & pension – Fair working conditions, competitive compensation, following "Collective Agreements" and support with pension schemes




Collaboration & diversity – Collegiality is of huge importance – we treat everyone with respect and appreciation
Development – Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally
Creative leeway – We offer an environment in which you can try out new solutions in a no‑blame‑culture
Sustainability – We act with responsibility and environmental awareness
Work environment – We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets
Who we are

The Business Unit Europe Africa is one of the largest of TK Elevator’s Business Units. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. TK Elevator achieved worldwide sales of €9.2 billion in fiscal year 2024/2025. With around 50,000 employees, 25,000 service technicians, and over 1,000 support centers across the globe, we are driven by what moves people. TKE – Move Beyond.
Contact

The advertised position is a

full‑time position. xqbhyrx

Please apply

online

in English

, including your

notice period

and

salary expectations.
Alexandra Dreger
Talent Acquisition

#J-18808-Ljbffr

📌 Program Manager (d/f/m) (Madrid)
🏢 TK Elevator
📍 Madrid