¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.
Looking for a role where you can grow, connect, and actually enjoy Mondays?
Welcome to Concentrix, a integral technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.
Now, we’re looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.
Why you’ll love this role
This isn’t “just another customer service job.”
It’s a chance to build skills, make friends for life, and grow your career, all while working in one of Spain’s most vibrant cities.
We’ll support you with:
- Full paid training
- Ongoing coaching and cutting-edge tools
- Clear career development paths and learning programs
- A diverse, international team that truly has your back
What you’ll be doing day to day
As a Customer Service Representative, you’ll be the friendly voice and problem-solver customers rely on. You will:
- Support eCommerce customers via phone and chat with questions about online orders and deliveries
- Handle store overflow calls and log customer inquiries in our CRM systems
- Deliver consistently great customer experiences — and help us make them even better
- Follow clear processes that set you up for success
- Potentially expand into email and social media support in the future
- Collaborate with your team to hit goals and celebrate wins together
What we’re looking for
You don’t need to tick every box, curiosity, motivation, and a people-first mindset matter most.
You’ll feel right at home if you:
- Are bilingual or fluent in Dutch and advanced in English
- Are customer-focused, adaptable, and eager to learn
- Communicate clearly and confidently
- Manage your time well and enjoy wor