Professional Services Consultant - SaaS/DMS (m/f/d)full-time position
Key Responsibilities
- You will be the driving force behind the delivery of our projects, ensuring they are delivered on time, within budget and to the highest standards
- As a customer-facing role, you will be responsible for managing customer expectations with a strong focus on customer satisfaction.
- You conduct discovery workshops to gain a deep understanding of the client's business processes.
- You document the client's business processes and translate them into requirements for the DocuWare solution.
- Furthermore, you configure and implement the DocuWare solution, ensuring it meets the client's needs and expectations.
- You maintain a strong focus on customer satisfaction. Proactively addressing any issues or concerns is also part of your responsibilities.
- You guide and lead the client to maximize the benefits of digitizing their processes with DocuWare.
- You effectively oversee project timelines, deliverables, and budgets to ensure the successful implementation of multiple projects simultaneously.





Qualifications
- You have successfully completed a degree (preferably in (business) informatics) or comparable training with relevant knowledge in the IT sector.
- You have already gained several years of practical work experience as a (IT) consultant or in the implementation of (IT) projects.
- You have strong project management skills and a demonstrated ability to manage multiple projects simultaneously.
- You are characterized by excellent communication-, interpersonal-, and facilitation skills.
- In addition to that you have the ability to conduct thorough discovery workshops and create accurate process documentation.
- You are experienced in in pre-sales, and post-sales support.
- You are customer-focused and driven by a passion for improving business processes through innovative solutions.
- You have excellent Spanish and English communication skills.

Benefits
- Globally distributed,

📌 Professional Services Consultant (Barcelona)
🏢 DocuWare Europe
📍 Barcelona