Join DayOne – Shaping the Future of Data Infrastructure
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DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of general data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.
IT Support Engineer – Madrid, Spain
Job Summary
We are seeking a proactive and technically skilled IT Support Engineer to join our team. In this role, you will be responsible for ensuring the smooth operation of IT systems, providing timely support to end-users,
and maintaining infrastructure reliability across the organization. You will play a key role in troubleshooting, system maintenance, and continuous improvement of IT services.
Key Responsibilities
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- Provide first- and second-level technical support, troubleshooting hardware, software, and network-related issues.
- Respond promptly to service desk requests and ensure effective resolution of all IT incidents.
- Support and troubleshoot issues for both on-site and remote users, including branch locations.
- Maintain and update IT inventory, including hardware, software, and system assets.
- Log, track, and close support tickets accurately, ensuring proper documentation and timely follow-up.
- Document resolutions, case studies, and standard operating procedures to enhance the organization’s knowledge base.
- Perform regular system health checks, equipment inspections, and preventive maintenance.
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📌 IT Support Engineer (Madrid)
🏢 DayOne
📍 Madrid