Experteer Overview ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". As a Strategic Customer Success Business Consultant, you act as a premier advisor for Quantum Metric’s complex enterprise accounts, shaping how clients use our technology to achieve business outcomes. You will develop productized services, pioneer domain-specific AI automations, and serve as a SME across the consulting organization. You’ll align with senior stakeholders and translate insights into strategic value, impacting retention and long-term growth. This role offers high-impact work at scale in a collaborative, growth-focused culture.Compensaciones / Beneficios• Serve as premier strategic advisor for complex enterprise accounts to drive alignment and retention• Define and scale value delivery via productized services and repeatable frameworks• Lead domain activation within strategic accounts (e.g., Site Observability) and embed into workflows• Translate quantitative insights into strategic roadmaps and measurable outcomes• Act as enterprise SME and contribute to reusable methodologies and best practices• Mentor and elevate the consulting practice,



enabling general teams• Identify and remediate high-stakes account risks and safeguard engagementsResponsabilidades• Deep domain expertise in at least one enterprise area: Site Observability u0026 Technical Performance• Experience with contact center optimization and omnichannel workflows (e.g., Salesforce)• Proven ability to apply digital analytics to internal enterprise tools to boost productivity• Proficiency in AI technologies to automate analytical workflows (e.g., Claude Code, AI CLI tools, LLM prompts)• Strong SQL and data engineering proficiency for validation and analysis• 8+ years in digital analytics, product management, xcskxlj or management/tech consulting with a track record of turning data into executive outcomes• Excellent client-facing leadership and executive advisory experience with C-suite stakeholders• Exceptional communication skills for workshops, briefings, and large-scale enablement• Self-starter with collaborative mindset and ability to operate across global accounts• Willingness to travel up to 10%Requisitos principales• Remote work• Home-Office Stipend• Stock options• Unlimited PTO• Private medical insurance for you and family• Flexible schedules

📌 Senior/Strategic Digital Analytics Consultant - Spain (Madrid)
🏢 Quantum Metric
📍 Madrid