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Salesforce Experience Services is seeking a Director, E&U; Cloud Agentforce Adoption & Implementation who combines deep hands‑on implementation expertise with the ability to guide customers through the transformative potential of Agentforce within Salesforce Energy & Utilities Cloud on Core.
Key Responsibilities
Agentforce Adoption for E&U; Cloud (Primary Focus)

Define and lead the Agentforce adoption strategy for E&U; Cloud customers — from initial use case identification through deployment and value realisation
Design and demonstrate Agentforce solutions tailored to utility business contexts: customer service automation, field workforce enablement, outage response,



billing enquiries, and energy advisory
Build and maintain a library of Agentforce reference implementations, demos, and playbooks specific to the E&U; industry
Lead executive and technical workshops with customers to identify where autonomous agents create the highest business value
Partner with Product Management and Engineering to feed real‑world E&U; adoption insights back into the Agentforce for E&U; roadmap
Develop enablement assets to help customers, partners, and internal teams build and deploy agents on E&U; Cloud on Core
Act as the go‑to expert for Agentforce in E&U; across Sales, Solutions Engineering, and Professional Services

E&U; Cloud on Core — Implementation Excellence

Serve as the primary technical authority on E&U; Cloud on Core implementations — guiding customers from solution design through go‑live
Bring best practices from Professional Services or Solutions Engineering to help cus

📌 Director, Energy (Madrid)
🏢 Salesforce
📍 Madrid