OverviewPayRetailers offers cutting-edge payment solutions in Latin America & Africa. We value collaboration and inclusion, and we strive to make a meaningful impact in the payments space. The role focuses on leading the Integration Team, ensuring high service levels, and driving strategic customer engagement to support growth and commercial success.

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What You'll Do:
- Lead, coach, and manage a team of TAM and Integration Analysts, driving high performance and professional growth.
- Oversee end-to-end technical onboarding for high-value merchants, ensuring tailored integration aligned with business objectives.
- Ensure every merchant goes live smoothly by streamlining implementation processes and eliminating bottlenecks.
- Support clients through API integration using clear documentation and best-practice guidance.
- Establish standardized procedures and maintain a robust knowledge base to enhance team efficiency and consistency.




- Collaborate with commercial stakeholders to execute strategies that maximize merchant success and revenue potential.
- Act as the central point of coordination between support and commercial teams, ensuring unified execution of merchant strategies.
- Optimize cross-team workflows and enhance internal communication for better alignment and execution.
- Monitor VIP merchant performance to identify opportunities for increased transaction volume and conversion.
- Track and manage team KPIs, ensuring alignment with company priorities and performance targets.

What We're Looking For:
- Proven leadership skills with experience in managing and developing technical support teams.
- Ability to inspire and lead a team towards achieving both individual and organizational goals.
- Strong understanding of business and commercial processes, with the ability to align technical support efforts with broader busine

📌 Merchant Activation Manager (Barcelona)
🏢 Payretailers
📍 Barcelona