Global Account Manager EMEA (Madrid)

Global Account Manager EMEA (Madrid)

12 ago
|
Upbound - Job Posting
|
Madrid

12 ago

Upbound - Job Posting

Madrid

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable.

Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.

Today, Upbound supports Fortune 500 companiesand platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloadsand is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69Mto date. Learn more at .





Integral Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after—driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts.

This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously

In this role, you will:

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- Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.

📌 Global Account Manager EMEA (Madrid)
🏢 Upbound - Job Posting
📍 Madrid

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